Community Support Services (CSS)

Community Support Services (CSS), is comprised of various programs for individuals suffering from severe and persistent mental illness. Edgewater utilizes a client-centered approach in determining how best to meet the needs of each individual based on strengths and challenges, developmental stage of life, and how the client is managing his or her mental illness.

Meeting of support group people in

Daily groups are held in Edgewater’s Resource Center Monday through Friday, from 8:30 a.m. till 12:30 p.m. This includes an Intensive Outpatient Treatment program for individuals who are dually diagnosed with an addiction. The CSS department also offers psychosocial rehab services which provide rehabilitation through case management services, skill building groups’ focusing on decision making, self-esteem building, conflict resolution, medication education and supervision, vocational rehabilitation, and money management. CSS also has a psychiatrist and nurse available Tuesday through Thursday for psychiatric evaluations and medication assessments.


CSS offers Case Management Services linking the client to needed community resources. Case managers teach and model skills that will increase a client’s level of functioning. Skill-Building is one of the primary services for individuals in our CSS outpatient services department. Case managers assist clients in applying for entitlements, advocating for clients, and transporting clients to appointments.

The CSS Department is responsible for the service and monitoring of individuals ordered by the court to the state hospital. We currently have a 19-bed allocation at Methodist Hospital for individuals that require a long term stay for stabilization. We have on staff a hospital liaison that communicates, collaborates, and monitors individuals that have been placed in a hospital setting.

CSS is an awardee of a Shelter Plus Care Homeless Assistance grant and a Project Based Section 8 grant which provides rental assistance for housing and supportive services on a long-term basis for homeless persons with disabilities (primarily those with serious mental illness, chronic problems with alcohol and/or drugs, and acquired immunodeficiency syndrome (AIDS) or related diseases) and their families who are living in places not intended for human habitation (e.g., streets) or in emergency shelters. We are also a sub-grantee for PATH funds that provides security deposits for our clients who are homeless and do not have the resources to pay a security deposit and first month’s rent.

In part of and thanks to the support from the Shelter Plus Care Homeless Assistance grant and the Project Based Section 8 grant, in January 2014, Edgewater opened South Shore Commons, a new 60-unit, service-enriched housing complex targeted to the Homeless Persons with Disabilities and Homeless Families, Extremely Low Income Individuals and Families At-Risk of Homelessness, Low Income Individuals and Small Families some of whom have specific needs. In addition to the housing units, the facility includes common spaces that will be used for on-site service programs for residents; including mental health care, service coordination and case management.

South Shore Commons Gallery: